Dear Customer,

Thank you for your order and for your interest in Ampelmann.

We lay great focus on the quality of our products. Should you for some reason, however, feel the need to claim or return the goods, please contact our Logistics department:

Ampelmann GmbH / Logistik

Kaiserin-Augusta-Allee 101

D-10553 Berlin

Tel.: 0049 (0)30 / 345 09 635

Fax: 0049 (0)30 / 345 09

e-Mail: kontakt@ampelmann.de

Please note following aspects when returning your parcel:

When returning the parcel please make sure to pay the shipping costs!

Please also attach a short notice with the reason for return and your telephone number or email address for further queries, should there be any. We thank you for your understanding!