Revocation advice

Revocation advice

Revocation advice
Right of revocation
You may revoke your declaration of contract in text form (e.g. letter, fax, e-mail) within two weeks without stating reasons or - if the item is provided to you before the expiration of this period - through the return of the item. The period of time begins to run following receipt of this advice in text form, however not prior to receipt of the goods by the recipient (in the case of recurrent delivery of goods of the same type, not prior to receipt of the first part delivery). In order to comply with the period for revocation, the timely despatch of the revocation or of the item is sufficient. The notice of revocation is to be sent to:
Ampelmann GmbH
Hackesche Höfe
Rosenthaler Strasse 40-41
10178 Berlin
Consequences of revocation In the case of an effective revocation, the performances received on both sides are to be returned and, where applicable, any benefits derived therefrom (e.g. interest) are to be surrendered. If you are unable to return the performance received, either in whole or in part, or only in an impaired condition, you may have to pay compensation in this respect. In the case of the provision of goods, this shall not apply if the impairment of the item is exclusively a result of its examination - as would have been possible for you, for instance, in a store. Further, you can avoid the obligation to pay compensation for any impairment arising through having taken the item into use for its intended purpose by refraining from taking the item into use as your own property and refraining from anything which impairs its value.
Items capable of being sent as a parcel are to be returned at our risk. You have to bear the costs of the return if the goods delivered correspond to those ordered and the price of the item to be returned does not exceed an amount of € 40,- or if, where the price of the item is higher, you have not yet paid the consideration or a contractually agreed part payment as at the time of the revocation. Otherwise, the return of the goods is free of charge for you. Items which are not capable of being sent as a parcel will be collected from you.
Obligations to reimburse payments must be fulfilled within 30 days. The period of time commences for you with the despatch of your declaration of revocation or of the item, for us upon its receipt.
End of the revocation advice


Notice of Right of Cancellation and Cancellation Form


Notice of Right of Cancellation


Right of cancellation
You have the right to cancel this contract within fourteen days without specifying reasons.
The cancellation period amounts to fourteen days as from the date on which you or any third party named by you, who is not the carrier, took possession of the goods.


In order to exercise your right of cancellation, you must inform us (Ampelmann GmbH, Kaiserin-Augusta-Allee 101, 10553 Berlin, Tel: 030-60 987 60 13, Fax: 030-44 04 88 00, e-mail: by means of an unambiguous declaration (e.g. a letter sent by post, fax or e-mail) of your decision to cancel this contract. For this purpose, you may use the attached specimen cancellation form, which, however, is not compulsory.

In order to comply with the cancellation period, it is sufficient for you to send the notification of your exercise of the right of cancellation prior to the expiration of the cancellation period.


Consequences of cancellation
If you cancel this contract, we have to refund you for all payments which we have received from you, including the delivery costs (with the exception of any additional costs which arose through your having selected a different mode of delivery than the cheapest standard delivery offered by us). The refund will be made promptly and at the latest within fourteen days as from the date on which we receive the notification of your cancellation of this contract. For this refund, we will use the same means of payment as you used in the original transaction unless otherwise expressly agreed with you; in no case will you be charged any fee in connection with this refund.


We may refuse to make the refund until we have received the goods back once more or until you have produced proof that you have returned the goods, whichever is the earlier point in time.

You have to return or deliver the goods to us without delay and in any event no later than within fourteen days as from the date on which you notify us of the cancellation of this contract. You comply with the time period provided you send the goods back before the expiration of the period of fourteen days.

We will bear the costs of the return of the goods.

You must only pay for any loss in value of the goods where this loss in value is a result of handling of the same by you which was not necessary for the purpose of inspecting the quality, features and functionality of the goods.

End of the notice of right of cancellation


Specimen Cancellation Form

(Should you wish to cancel this contract, please fill in this form and return it to us.)

-       To Ampelmann GmbH, Kaiserin-Augusta-Allee 101, 10553 Berlin,
Fax: 030-44 04 88 00, e-mail:


-   I/We (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)


-       Ordered on (*)/received on (*)

-       Name of the customer(s)

-       Address of the customer(s)

-       Signature of the customer(s) (only in the case of notice in paper form)

-       Date


(*) Please delete that which is not applicable